FAQ

DO YOU OFFER DISCOUNTS FOR LARGE ORDERS?

Our quantity discounts start at 10 pieces. For more details, please email us at hello@akronstreet.com.

 

CAN YOU DO CUSTOM ORDERS?

We can do customized designs and finishes with order values greater than $20,000. Our typical lead time is 4 to 5 months, depending on the complexity of the order.

 

WHERE ARE YOUR PRODUCTS MADE?

Our current collection is made of FSC-certified white oak from the Appalachians, and the furniture itself is produced in Shenzhen, China and Ho Chi Minh City, Vietnam.

 

HOW EASY IS IT TO ASSEMBLE THE FURNITURE?

Most pieces take less than 15 minutes to assemble. If you've assembled furniture before (and who hasn't?), this should be a piece of cake.

 

HOW DO I TAKE CARE OF MY HARDWOOD FURNITURE?

Hardwood furniture is pretty easy to maintain, though there are some quirks when working with natural materials. Read more in our Care Guide.

 

WHEN WILL I RECEIVE MY ORDER?

When in stock, our products ship  in 1-2 business days from our Tennessee fulfillment center. Once out, it takes about 2-5 business days to arrive via ground shipping.

 

WHAT IS YOUR RETURN POLICY?

You can return or exchange an item—for any reason—within 30 days of delivery. Learn more in our Shipping & Returns Page.

 

Have more questions? Send us a note.